Cosine Labs, Inc., and/or its affiliates ("Cosine", the "Company", "we", "us" or "our") values the privacy of our users and is committed to protecting the personal information you share with us when using our self-custody crypto wallet application (the “Service”). This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as the rights you have concerning your data. By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using the Service.

In order to provide you with the best possible experience, we collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from our users.

Personal Information

When you register for an account or use our crypto wallet, we collect the following information:

First Name
Last Name
Phone Number
Username (Tag)
Email Address
Password (Stored in encrypted form)

This information is required to create and manage your wallet account, verify your identity, and allow us to communicate with you securely.

Transaction Data

As part of our crypto wallet functionality, we may collect transaction-related data, including:

Transaction ID
Transaction Amount (in your selected cryptocurrency)
Sender and Receiver Wallet Addresses
Transaction Status

This data is essential for facilitating crypto transactions, ensuring accuracy, and maintaining a transparent transaction history.

Security Data

In addition to the above, we may collect security-related information, such as:

IP Address
Device Information (e.g., device type, OS version)
Geolocation Data (when required for regulatory compliance)

This data is used to monitor and enhance security, prevent fraud, and protect your account from unauthorized access.

How We Use Your Information

We use the information we collect to:

Provide and manage your account.
Facilitate cryptocurrency transactions, including transfer, swapping, and spending of assets.
Communicate with you about account activity, updates, and security alerts.
Verify your identity and ensure regulatory compliance.
Enhance security and prevent fraud, including unauthorized access to your wallet.
Respond to your inquiries and provide customer support.
Improve and optimize the Service through analytics and feedback.

We do not use your personal data for advertising purposes or to sell or share your information with third parties for marketing without your consent.

Sharing Your Information

We may share your information in the following instances:

With Service Providers: We may share your information with trusted third-party vendors, service providers, or partners who help us operate the Service, process transactions, or provide customer support. These parties are bound by confidentiality agreements and are prohibited from using your data for other purposes.
With Legal Authorities: We may disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or requests from regulatory agencies, in order to comply with applicable laws and regulations.
With Other Users: Your public wallet address, transaction details, and username may be shared with other users to facilitate cryptocurrency transfers and allow other users to view transaction histories (in a transparent manner typical of blockchain technology).

We do not sell or rent your personal information to third parties.

Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) protocols, and multi-factor authentication (MFA) to protect your account.

Despite our best efforts, no system is completely secure. In the event of a data breach or unauthorized access, we will notify you promptly in accordance with applicable laws and regulations.

Your Rights Regarding Your Data

You have the following rights regarding the personal data we collect and process:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correct: You have the right to request that we correct any inaccurate or incomplete information about you.
Right to Delete: You have the right to request the deletion of your personal information. Please note that some data may be retained if required for legal or operational purposes, including for compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations.
Right to Object: You may object to the processing of your personal data, particularly if you believe the processing is unlawful.
Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [email protected]

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, transaction data may be retained for audit and regulatory compliance purposes, even if you choose to delete your account.

International Data Transfers

As a global crypto wallet application, your personal data may be transferred, processed, and stored in countries other than your own, including jurisdictions that may not offer the same level of data protection as your country. By using our Service, you consent to these cross-border transfers and understand that your data may be subject to the laws of other jurisdictions.

No Cookies

We do not use cookies or any other tracking technologies on our platform to collect or track your browsing habits.

Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated "Effective Date" at the top of the policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: [email protected]

By using our self-custody crypto wallet application, you agree to the collection and use of your personal information in accordance with this Privacy Policy. Thank you for trusting Cosine Wallet with your digital assets and personal information.

Privacy Policy

Information We Collect